Diabsolut and Partner News

Diabsolut, Inc. Implements Scheduling Solution for HMO in Record Time

Montreal, QC January 18, 2010

Diabsolut Inc., the leading implementer of workforce management solutions, has helped a large regional health services organization implement a new order management solution simultaneously along with a new field service scheduling optimization suite.

The company came to Diabsolut with an aggressive schedule and wanted a solution in several weeks, not months. Diabsolut, with its custom delivery methodology and years of industry experience, seamlessly and quickly deployed the ClickSchedule Professional Service Optimization Suite from ClickSoftware Technologies Ltd of Burlington, MA. The ClickSchedule Professional, with best practices built in, addressed the needs of the company while allowing for rapid deployment. The solution is priced extremely competitively for any mid-sized service organization.

Previously manual order and scheduling processes had overwhelmed their scheduling and dispatching staff. Now this company has seen their sales volume increase and experienced high levels of resource allocation and efficiency, all with minimal effort. These results will permit the company to increase their resources’ productivity without adding any scheduling capacity constraints.

This company chose to go live with a group of sales resources who are now receiving their appointments and schedules directly via emails to their desktop, laptop, and wireless devices. In the future they intend to grow the usage of the solution to seek further efficiency and productivity gains.

The entire project including deployment, testing and training was completed in less than 30 days.

* Although unnamed each client has agreed to provide references for the ClickSoftware package as well as the Diabsolut implementations